Privacy Policy

1. Information We Collect

Personal Information

When you place an order, create an account, or contact us, we may collect your name, email address, phone number, shipping and billing addresses, and payment details. Payment information is processed by our third-party payment providers and is not stored on our servers.

Automatically Collected Information

When you browse the site, we may automatically collect certain information including your IP address, browser type, device information, pages visited, and time spent on pages. We use this to understand how visitors engage with the site and improve the experience.

Cookies

We use cookies and similar technologies to remember your preferences, keep items in your cart, and analyse site traffic. You may disable cookies through your browser settings, though some features may not function as intended.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders, including shipping and returns.
• Communicate with you about your order, our products, and updates you have opted into.
• Improve our website, products, and customer experience.
• Prevent fraudulent transactions and protect the security of our site.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating the website, processing payments, delivering orders, and analysing site performance. These providers are contractually obligated to protect your data and use it only for the services they provide to us.

We may also disclose information when required by law or to protect our rights, property, or safety.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at the email address below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at shopailabynta@gmail.com.